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Family Planning, Access, Care, and Treatment (Family PACT) 
Online Training Center

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Welcome to the Family PACT Online Training Center, your one-stop shop for family planning training resources. Here you can access:

1. Required provider trainings for the Family PACT Program
2. Intrauterine device (IUD) and contraceptive implant trainings and resources
3. Family PACT and Medi-Cal billing trainings and other resources

Family PACT Provider Trainings

Each learning track contains the trainings designed to provide a comprehensive overview of the Family PACT Program and tailored modules specific to the four clinic roles: Site Certifier, Clinician, Non-Clinician, or Administrator. See the chart below. 

• Site certifiers are required to complete the Family PACT trainings and attend the Provider Orientation every two (2) years.
• Clinicians and all other clinic staff are required to complete the Family PACT trainings every five (5) years.

Choose the Learning Track below based on your functional role.

Track Required Courses

Site Certifier Track	Clinician Track	Non-Clinician Track	Administrator Track
Medical Director Physician Physician Assistant Certified Nurse Practitioner Certified Nurse Midwife Responsible for overseeing the family planning services rendered at the site.	Physicians Non-Physicians Medical Practitioners  Nurse Practitioners  Physicians Assistants Certified Nurse Midwives  Who are NOT identified as the site certifier.	Counselors Health Educators Medical Assistants Licensed Vocational Nurses Registered Nurses   Who provides client education and counseling.	Medical Assistants Office/Clinic Managers Office Assistants Health Educators   Who certifies clients, delivers client education and counseling, and manages medical records.
Family PACT Program Overview (Required) 1 hour & 30 min	Family PACT Program Overview (Required) 1 hour & 30 min	Family PACT Program Overview (Required) 1 hour & 30 min	Family PACT Program Overview (Required) 1 hour & 30 min
Front Office (Optional) 45 min	Front Office (Optional) 45 min	Front Office (Optional) 45 min	Front Office (Required)
Family PACT Site Certifier Portal Training (Required) 26 min	Family PACT Site Certifier Portal Training (Optional) 26 min	Family PACT Site Certifier Portal Training (Optional) 26 min	Family PACT Site Certifier Portal Training (Optional)  26 min
Family PACT Provider Staff Portal Training (Optional) 45 min	Family PACT Provider Staff Portal Training (Optional) 45 min	Family PACT Provider Staff Portal Training (Optional) 45 min	Family PACT Provider Staff Portal Training (Required) 45 min
Documenting Family PACT Services (Required) 30 min	Documenting Family PACT Services (Required) 30 min	Documenting Family PACT Services (Required) 30 min	Not Available
U.S. Medical Eligibility Criteria for Contraceptive Use, 2016  (U.S. MEC) (Optional) 30 min	U.S. Medical Eligibility Criteria for Contraceptive Use, 2016  (U.S. MEC) (Optional) 30 min	U.S. Medical Eligibility Criteria for Contraceptive Use, 2016  (U.S. MEC) (Optional) 30 min	Not Available
U.S. Selected Practice Recommendations for Contraceptive Use, 2016 (U.S. SPR) (Optional) 45 min	U.S. Selected Practice Recommendations for Contraceptive Use, 2016 (U.S. SPR) (Optional) 45 min	U.S. Selected Practice Recommendations for Contraceptive Use, 2016 (U.S. SPR) (Optional) 45 min	Not Available
Person-Centered Contraceptive Counseling for Family PACT Clients (Required) 1 hour & 45 min	Person-Centered Contraceptive Counseling for Family PACT Clients (Required) 1 hour & 45 min	Person-Centered Contraceptive Counseling for Family PACT Clients (Required) 1 hour & 45 min	Not Available
Family PACT Provider Orientation (Required) 1 hour & 30 min (only applicable to Site Certifiers who completed the online trainings in the Site Certifier Track)	Not Available	Not Available	Not Available
Family PACT Benefit Update 2023 (Optional) 30 min	Family PACT Benefit Update 2023 (Optional) 30 min	Family PACT Benefit Update 2023 (Optional) 30 min	Family PACT Benefit Update 2023 (Optional) 30 min

 

All staff who will be certifying client eligibility and/or rendering family planning services on behalf of the Family PACT Program must complete all trainings in their respective track prior to submitting an application for the Family PACT Program.

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Comprehensive IUD and Contraceptive Implant Insertion Trainings

The Office of Family Planning (OFP) hosts free comprehensive IUD and contraceptive implant insertion trainings to assist providers in offering long-acting reversible contraception (LARC) services to Family PACT clients. Continuing Medical Education (CME) credits are available. All Medi-Cal providers in good standing are eligible to attend this training.

Visit IUD and Implant Resources to learn about other IUD and contraceptive implant insertion trainings. 

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Family PACT and Medi-Cal Billing Trainings

Visit Family PACT Provider Training Resources for materials to assist with Family PACT and Medi-Cal billing and coding requirements in a variety of formats, as well as other Medi-Cal resources.

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