Trainings

Administrator Track


This is required for Medical Assistants (MAs) and front office staff such as office/clinic managers, office assistants, health educators, and those who certify clients for enrollment, deliver client education and counseling, and manage medical records on behalf of the Family PACT Program.

 

  • Family PACT Program Overview                         
    Course format: Self-paced e-learning
    Approximate course completion time: 2 hours, 30 minutes
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  • Front Office Training
    Course format: Self-paced e-learning
    Approximate course completion time: 45 minutes
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  • Back Office Training
    Course format: Self-paced e-learning
    Approximate course completion time: 45 minutes 
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  • Documenting Family PACT Services
    Course format
    : Self-paced e-learning
    Approximate course completion time: 30 minutes 
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  • Fraud, Waste, and Abuse                         
    Course format: Self-paced e-learning
    Approximate course completion time: 45 minutes
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