Trainings
Administrator Track
This is required for Medical Assistants (MAs) and front office staff such as office/clinic managers, office assistants, health educators, and those who certify clients for enrollment, deliver client education and counseling, and manage medical records on behalf of the Family PACT Program.
The Administrator Track trainings must be completed every two years to remain in compliance with the Family PACT Program's administrative policies.
Required course registration links
| Course name, format , and approximate completion time |
Course registration link |
- Family PACT Program Overview (required)
Course format: Self-paced e-learning
Approximate course completion time: 2 hours, 30 minutes
|
Register for Program Overview |
- Family PACT Provider Staff Portal Training (new/optional)
Course format: Self-paced e-learning
Approximate course completion time: 45 minutes
|
Register for Provider Staff Portal |
- Front Office Training (required)
Course format: Self-paced e-learning
Approximate course completion time: 45 minutes
|
Register for Front Office |
- Back Office Training (optional)
Course format: Self-paced e-learning
Approximate course completion time: 45 minutes
|
Register for Back Office |
- Documenting Family PACT Services (optional)
Course format: Self-paced e-learning
Approximate course completion time: 30 minutes
|
Register for Documenting Services |
- Fraud, Waste, and Abuse (required)
Course format: Self-paced e-learning
Approximate course completion time: 45 minutes
|
Register for Fraud, Waste, and Abuse |
- Family PACT Benefit Update 2023 (optional)
Course format: Self-paced e-learning
Approximate course completion time: 30 minutes
|
Register for Benefit Update 2023 |