Provider Orientation
Medi-Cal enrolled providers attempting to enroll or recertify into the Family PACT Program must designate a site certifier to complete the legislatively mandated Provider Orientation per W&I Code, Section 24005(k) prior to submitting an application for enrollment or recertification unless the site certifier has attended a Provider Orientation within the last two (2) years. This orientation is conducted by the Office of Family Planning (OPF) and covers family planning services, program benefits, client eligibility, provider responsibilities, and compliance.
The Family PACT provider orientation is mandatory for site certifiers (medical directors, physicians, physician assistants, certified nurse practitioners, or certified nurse midwives) overseeing family planning services at the provider applicant’s service location.
Orientation Requirements
- Audio/Video
- Use a personal computer or laptop with working audio and video. Cell phones are not allowed. If a participant does not have a working camera or microphone, they will be asked to leave and reschedule for a future orientation.
- Cameras must remain on with the participant in full view for the duration of the orientation.
- Attendance for the entire duration of orientation
- Arriving more than 15 minutes late or leaving early will result in forfeiture of the Certificate of Attendance.
- Identification (ID) Submission
- Email a color copy of your photo ID (state-issued driver’s license or ID card) to [email protected] prior to the orientation.
- Failure to submit your ID will cancel your registration.
- Zoom Meeting Link
2.5 CME Credits at No Cost:
This activity has been planned and implemented in accordance with accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the University of Nevada, Reno School of Medicine and California Prevention Training Center. The University of Nevada, Reno School of Medicine is accredited by the ACCME to provide continuing medical education to physicians.
The University of Nevada, Reno School of Medicine designates this live activity for a maximum of 2.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The University of Nevada, Reno School of Medicine approves this program for 2.50 hours of nursing continuing education credit. Nevada State Board of Nursing provider number 1208941.
Upcoming Family PACT Provider Orientation dates (for site certifiers only):
- April 10, 2025 - Full
- June 12, 2025
- August 14, 2025
- October 9, 2025
- December 11, 2025
Time: 8:30 a.m. - 11:30 a.m. via Zoom.
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Jun 12, 2025
Virtual
2.5 Credit Hours
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Aug 14, 2025
Virtual
2.5 Credit Hours
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Oct 9, 2025
Virtual
2.5 Credit Hours
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Dec 11, 2025
Virtual
2.5 Credit Hours
Family PACT Provider Orientation
The Family PACT Provider Orientation provides an overview of the Family PACT program, provider enrollment process, program standards and benefits, and client eligibility and enrollment.
All providers and their staff are welcome to register for both the online Provider Orientation training (Modules 1 thru 7) and Orientation training (Module 8) either as a refresher and/or for updates.
Please note: Medi-Cal providers applying to become a Family PACT provider are required to complete both the online training and attend the orientation, per Welfare and Institutions Code § 24005(k).
Solo providers, group providers, or primary care clinics are eligible to apply for enrollment in the Family PACT program if they currently have a National Provider Identifier (NPI) and are enrolled in Medi-Cal in good standing.
Intermittent clinics, as defined by Health and Safety Code (H&S Code) § 1206(h), and mobile clinics, as defined by H&S Codes, § 1765.120, 1765.150 and 1765.155, must apply for enrollment in the Family PACT program using their organizational NPI. The organizational NPI must be enrolled in Medi-Cal in good standing.
The medical director, physician, nurse practitioner, or certified nurse midwife responsible for overseeing the family planning services to be rendered at the site to be enrolled is eligible to certify the site. Site certifiers shall sign a statement affirming responsibility.
Please Note: In order to register for the Family PACT Provider Orientation you must have a unique email which will be your unique identifier. If you do not have an email you may create on at the following sites:
Gmail
Hotmail
Yahoo!