Access The Online Provider Orientation

This is the online portion of the Family PACT Provider Orientation training. There are seven modules which must be completed prior to attending the face-to-face portion of the Provider Orientation. 

The course will take approximately 2.5 hours. You may stop at any time and resume when you are ready by logging back into with the password you created while registering. Go to "My Training" in the menu on the left to find the course and resume by clicking the "View" button.

There will be instructions for obtaining your certificate of completion at the end of the course.

Once you have completed your online course you will be able to register for the face-to-face training. See the In Person menu item to the left to see upcoming course dates.

Back Office Staff Training

Back Office Staff Training for all Family PACT site staff who render services to new and returning patients.

Documenting Family PACT Services

Documenting Family PACT services rendered in accordance with the Clinical and Preventive Services and Education and Counseling Services Program Standards

Fraud, Waste and Abuse Training

Fraud, Waste and Abuse Resources from the Office of Inspector General (OIG)

Front Office Online Course

Front Office Online Training for all Family PACT site staff who interact with new and returning patients.

U.S. Medical Eligibility Criteria 2016

U.S. MEC Online Course

U.S. Selected Practice Recommendations 2016

U.S. SPR Recommendations Online Course

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