The following classes are available online:
Back Office Staff Training for all Family PACT site staff who render services to new and returning patients.
This course is designed to show clinicians and non-clinician staff how to properly document visits with clients, protect clients' confidentiality, and successfully submit claims for reimbursement for Family PACT services.
This presentation describes the newest Family PACT Program guidelines and requirements in 2023 and how to apply them in clinical settings. Topics include benefit changes regarding telehealth policy, syphilis, acute and recurrent urethritis, and epididymitis screening and treatment.
This course provides an overview of what you need to know about the Family PACT Program. This includes administrative policies, program resources, and clinical tools for you and your staff to successfully administer the Family PACT Program at your clinic and provide high-quality family planning services to clients.
This course covers the processes and key functionalities of the Family PACT Portal for Provider Staff. It is designed for Provider Staff responsible for certifying client eligibility and enrollment.
This course covers the processes and key functionalities of the Family PACT Portal for Site Certifiers. It is designed for providers who are designated as the Site Certifier, responsible for overseeing the family planning services provided at the service site.
Required module viewing time: 26 minutes
- Module 2: Site Certifier Account Creation (required)
- Module 8: Client Management & Client Details (required)
- Module 9: Access Management Dashboard (required)
- Module 10: Report A Change (RAC), Recertify, Reapply, or Discontinue a Client (required)
- Module 11: Override Eligibility Date Request (required)
- All other modules are optional
PROGRAM DESCRIPTION: The purpose of this activity is to enhance health care provider knowledge about the Office of Inspector General (OIG)'s Fraud, Waste, and Abuse laws. The goal is for the audience to apply what they learn from the training to their clinical practice in an effort to reduce and prevent fraudulent activities and enhance program integrity.
OBJECTIVES: At the conclusion of the session, the participant will be able to:
- Understand the basic fraud, waste, and abuse laws
- Know how and where to report fraud, waste, and abuse violations
- Apply fraud, waste, and abuse laws to their clinical practice
PLEASE NOTE: You are required to fully complete all screens of this online course, including the quiz at the end. You will be guided to try each question until you get the correct answer in order to proceed and complete the course.
Front Office Online Training for all Family PACT site staff who interact with new and returning patients.
Front Office Staff are personnel such as receptionists, medical assistants, admissions, office assistant, or office clerk who enroll patients and manage medical records on behalf of the Family PACT Program.
This course is designed for all clinicians and non-clinician staff who provide health education and counseling to Family Planning, Access, Care, and Treatment (Family PACT) clients. Non-clinician staff includes clinicians who are not site certifiers, registered nurses (RNs), licensed vocational nurses (LVNs), counselors, health educators, and medical assistants (MAs).
In this course, you will learn about the Centers for Disease Control and Prevention (CDC) 2016 U.S. Medical Eligibility Criteria for Contraceptive Use (U.S. MEC), which is an evidence-based source of clinical guidance for the safe use of contraceptive methods by women and men with various characteristics and medical conditions. The goal is to apply what you learn from the training to your practice as you counsel women, men, and couples about contraceptive method choices.
The CDC released the new edition of the U.S. MEC in Morbidity and Mortality Weekly Reports on August 8, 2024. While the basic format of the U.S. MEC has not changed, notable updates include new recommendations for persons with chronic kidney disease and 17 revisions to the recommendations for persons with certain characteristics or medical conditions. In addition, available contraceptive methods were updated, including new formulations of combined oral contraceptives, contraceptive patches, vaginal rings, progestin-only pills, levonorgestrel intrauterine devices (IUD), and vaginal pH modulators.
This module will be further updated as the CDC adds more provider tools for the implementation of the U.S. MEC.
2024 CDC Provider Tools:
In this course, you will learn about the Centers for Disease Control and Prevention (CDC) 2016 U.S. Selected Practice Recommendations for Contraceptive Use (U.S. SPR). The purpose of the U.S. SPR is to provide health care providers with clinical evidence-based guidance to reduce medical barriers to contraception access and use. Health care providers should always consider the individual clinical circumstances of each person seeking family planning services.
The CDC released a new edition of the U.S. SPR in Morbidity and Mortality Weekly Reports on August 8, 2024. While the basic format of the SPR has not changed, updates include updated recommendations for the provision of medications for intrauterine device (IUD) placement, management of vaginal bleeding irregularities during implant use, testosterone use and risk for pregnancy, and self-administration of injectable contraception.
This module will be further updated as the CDC adds more provider tools for the implementation of the SPR.
2024 CDC Provider Tools: